Shipping


Please read the Shipping Section Carefully! Shipping Ice Cream & Gelato is a delicate process!
Please use the Delivery Date selector tool during checkout to choose your delivery date!

**Not all orders are shipped on the day they are placed.
  • All Sampler Pack Orders placed by 9:00AM CST on Monday and Tuesday or by NOON CST on Wednesday, will ship the same day unless a different delivery date is selected.
  • Sampler Pack orders placed by 9:00AM CST on Thursday with Next Day Air Shipping will ship that day.
  • Sampler Pack orders placed by 9:00AM CST on Friday with Saturday Shipping will ship that day.

  • All orders placed after NOON (CST) on Wednesday with 2nd Day Shipping will ship the following Monday.

    ***Create Your Own (Custom Flavors) & PARTY CUPS may require up to three business days to be made, then it will ship by the method selected.


    STANDARD SHIPPING:

    All frozen items require 2nd Day or Next Day Air Service.

    4 Pints
  • $25 - 2nd Day
  • $45 - Next Day Air
  • $60 - Saturday Delivery


    8 Pints
  • $45 - 2nd Day
  • $65 - Next Day Air
  • $80 - Saturday Delivery


    *Next Day Air & Saturday Delivery are not available to Hawaii & Alaska

  • As each order must be sent in an individual cooler with dry ice there is a shipping fee for EACH order/flavor.


    Order pick-up is available only in Omaha, Nebraska.
    Orders can be picked up at 5001 Underwood Avenue. No shipping fees apply.

    You will receive a tracking email when your order ships, please READ it carefully and inform your gift recipient.
    Please let your gift recipient know to expect a perishable gift. eCreamery cannot be responsible for damage to unclaimed gifts or incorrect address information.
  • We cannot deliver on Sundays or Mondays.
  • We cannot ship on Saturdays, Sundays or holidays recognized by UPS.
  • We cannot ship to PO boxes. Once an order is processed there will be a fee to make changes.
  • We cannot intercept and redirect packages once they have shipped.
  • We ship all packages UPS.
  • We ship only to destinations within the U.S., including Hawaii and Alaska. We do not ship internationally. (Including Canada)
  • No signature is required. UPS will leave the package at the recipient's address and the contents will remain frozen into the evening.
  • eCreamery cannot be responsible for damage to unclaimed gifts or incorrect address information. If the recipients are not available that evening to receive the package, eCreamery cannot be responsible. It is the purchaser’s responsibility to ensure recipients are going to be home on the date of delivery.

    Multiple Orders We’d be happy to help you place multiple orders. Please call us at 866.920.5344 or send an email to thescoop@ecreamery.com.
  • Shipping

    TODAY'S FLAVORS
    Today's Flavors:  Updated daily at noon.
    They may go quickly!

    Ice Cream:
    Omaha's #1 Vanilla, Chocolate, Shark Bait, Strawberry, Butter Brickle, Cinnamon

    Gelato:
    Coffee, Cake, Hazelnut, Vanilla with Cashew Brittle, Cake with Brownies & Sprinkles

    Sorbetto:
    Blood Orange, Passion Fruit- Mango, Lemon, Pink Guava

    Address:
    5001 Underwood Ave. Omaha, NE
    (6 Blocks North of Dodge) Yes, this is our ONE & Only shop in the country!


    Store Hours:
    Fri & Sat: 11am to 11pm
    Sun through Thurs: 11am to 10pm


    Phone:
    Local: 402.934.3888
    Online Orders: 9am - 5pm CST Monday - Friday: 866.920.5344